Follow up quotes without checking a paper list
Built into the same workshop record used by the rest of the team.
MechAxis feature
Workshop customer reminders without a separate contact list
Set rules for booking confirmations, quote follow-ups, overdue invoices, service due dates and ready-for-pickup messages. MechAxis queues each message against its customer, vehicle and workshop event.
Start 7-day trial
The live MechAxis product, shown with demonstration workshop data.
What this changes
Keep message history beside the customer
Built into the same workshop record used by the rest of the team.
Respect channel settings, consent and quiet hours
Built into the same workshop record used by the rest of the team.
How it fits into the working day
Rules based on workshop events A quote being sent, a booking being confirmed or an invoice becoming overdue can queue the relevant template automatically. Manual messages when a template is not enough Front-office staff can send a direct customer message from the relevant workflow and keep the communication history. Control at workshop level Owners and managers choose enabled channels, templates, timing and quiet hours for their organisation.
Questions workshops ask
Which reminders can be automated?
MechAxis supports booking, quote, invoice, service, registration and ready-for-pickup events, with workshop-controlled rules.
Does MechAxis store consent?
Yes. Customer email and SMS consent and unsubscribe state are checked as part of communication handling.
Can staff see whether a message failed?
Yes. Queued, sent and failed communications retain status and error information for follow-up.
Try it with a real workshop workflow
Seven days, no card required.