Find the right record while the customer is still on the phone
Built into the same workshop record used by the rest of the team.
MechAxis feature
Customer and vehicle records your front desk can use
Find a customer by name, email or phone, or find the car by registration or VIN. Each vehicle carries its owners, service history, odometer, notes and upcoming service information.
Start 7-day trial
The live MechAxis product, shown with demonstration workshop data.
What this changes
Handle shared, business and fleet vehicles
Built into the same workshop record used by the rest of the team.
Use suburb and service data to plan follow-up work
Built into the same workshop record used by the rest of the team.
How it fits into the working day
Search from anywhere The command search covers customers, vehicles, registration numbers, VINs and jobs without leaving the current module. History without duplicate records A vehicle can be linked to more than one contact and keeps its jobs, inspections, quotes and invoices together. Consent stays with the customer Email and SMS marketing consent, unsubscribe state and contact preferences are stored on the customer record.
Questions workshops ask
Can one vehicle have more than one contact?
Yes. MechAxis supports shared ownership and separates the primary customer from other vehicle contacts.
Can we search by registration or VIN?
Yes. Both are included in global workshop search.
Does the dashboard show customer locations?
Yes. Customer suburb data is grouped into a concentration view for local demand analysis.
Try it with a real workshop workflow
Seven days, no card required.