Inspections
From inspection finding to approved repair
How workshops can make inspection evidence, pricing and customer approval part of one traceable workflow.
Published 12 July 2026 | 6 minute read
A checklist result is not yet a customer decision
A technician may find a worn tyre, a leaking shock absorber and a dirty cabin filter. Those findings need evidence and technical notes. The service advisor still needs to decide what to recommend now, explain it clearly and price the repair.
Separate technical capture from customer wording
Technicians should record measurements, condition, severity and photos while they are at the vehicle. Advisors can then turn the relevant findings into customer-facing quote lines. This division keeps the inspection accurate without asking technicians to write sales copy.
Record partial approval
Customers often approve urgent work and defer the rest. Approval should apply to individual quote lines, not force an all-or-nothing answer. Approved findings become tasks; declined or deferred work remains on the vehicle history for a later conversation.
What MechAxis changes
MechAxis uses reusable inspection templates with green, amber and red findings, notes and photos. Advisors create quotes from selected findings, customers review secure links, and approved work converts back into job tasks without copying descriptions.
Common questions
Can a customer approve only part of a vehicle repair quote?
Yes. A line-level approval workflow lets the customer accept urgent work and defer other recommendations.
Should technicians price inspection findings?
Many workshops keep technical assessment and pricing separate. Technicians capture the condition; authorised advisors apply labour, parts and customer wording.